ETIQUETTE

MANDARA SPA

ETIQUETTE

 


Tour Philosophy

To protect the privacy of our guests while using Mandara Spa, we must limit the number of people we tour through our facility.

 

Assistance With Making an Appointment

A Spa receptionist will coordinate a Spa experience specifically for your needs.

 

Customer Requests

You may request a specific gender massage therapist and/or esthetician while booking an appointment. We can not guarantee that we will have your request available at all times. All Spa employees are trained to respect the privacy of our guests and to create a comfortable relaxing environment for all.

 

Shaving

Shaving is not recommended before a Body Treatment or Men’s Facial. If you choose to shave, please shave at least four hours prior to your service.

 

Health Problems and Comfort Level

Please notify a Spa receptionist before booking treatments if you are pregnant, have allergies, high blood pressure, any physical ailments, or disabilities. This will prepare our staff far in advance to provide the best possible Spa treatment or therapy for you. When receiving your treatment the technician will address your needs based on your personal assessment. They will speak to you about the temperature, pressure, music, product, and sequence of service they are providing. You may also communicate to us how you are feeling during your service. If there is anything you would like us to address please, inform the technician.

 

What to Wear During a Treatment

Mandara Spa does not require any dress code, it is a clothing optional environment. It is recommended during a Body Treatment or Massage that those treatments are enjoyed without clothing although undergarments may be worn if preferred. Professional draping is performed throughout the duration of the service for privacy. We request that all guests take a shower prior to arrival. We will provide robes and slippers for your convenience.

 

Guest Timeliness

We ask that you arrive 15 - 20 minutes prior to your scheduled appointment time, to complete Health History forms and for the benefit to an enjoyable relaxing treatment. Arriving late will possibly interfere with your treatment time so therefore, the treatment may not be as effective or therapeutic for you. All appointments will end at their scheduled time so that the next guest will not be delayed.

 

Spa Payment Inquiries

We accept all major credit cards, cash and gift certificates. Gratuities are not included with any of our Spa treatments.

 

Cancellation Policy

Please notify the Spa 48 hours prior to your appointment time if you need to cancel or reschedule. If we do not receive a call, you will be charged 100% full payment for services not canceled in the time allotted.


Gift Certificates

 Mandara Spa is not responsible for lost Gift Certificates. Gift Certificates must be presented when services are rendered. Gift certificates are non-refundable and non-transferable. Gift certificates, unless noted, have a one year expiration. Mandara Spa is not responsible for expired gift certificates and we encourage all our clients to use them as soon as possible. No Exceptions will be made to our gift certificate policies
Services and prices are subject to change without notice.
 
 

 

9 Loving Ways to Pamper Your Loved One this

VALENTINE’S long weekend…

Feb 10 to Feb 14 ONLY!!!

~ COUPLES PACKAGES ~

Scroll down for Single Packages

 

Package #1 | $508

Cupid’s choice …

1 hour Couples Aromatherapy Massage

Couples Purifying & Balancing Facial

Couples Deluxe Pedicure

 3 ½ hours (Value: $550)

 

Package #2 | $219.99

Cherish the Moment…

Couples Purifying & Balancing Facial

Hand Paraffin Treatment (with foot or head massage)

1 hour (Value: $270)

 

Package # 3 | $209.99

Love on the Rocks…

50minutes Couples Aromatherapy Massage

With Hot Stone Hand & Foot Treatment

 1 hour (Value: $240)

 

Package #4 | $199.99

Heaven on Earth…

Couples Milk & Honey body scrub with massage

Soothing warm Towel Cleanse & full Body Moisturizing

1 hour (Value: $260)

 

Package #5 | $149.99

Journey with your loved one …

Couples Deluxe Pedicure for two with rose petals (side by side)

1 ½ hours (Value: $170)


Book couples suite ASAP, space is limited!!!

 

 

~ ~ SINGLE PACKAGES ~ ~

 

Package #6 | $99

 Be My Valentine…

30 mins Aromatherapy Massage

30 mins Mini Facial

1 hour (Value: $120)

 

Package #7 | $145

Secret Admirer…

1 hr Hot Stone Massage

30 mins Indian Head Massage

1 ½ hours (Value: $160)

 

Package #8 | $245

Pure Love…for him

45 mins Back massage

Gentleman’s Purifying & Balancing Facial

Sports Manicure & Pedicure

3 hours (Value: $290)

 

Package #9 | $285

My Hearts Desire…

1 hour Hot Stone Massage

Purifying & Balancing Facial

Classic Manicure & Pedicure

3 ½ hours (Value: $300)

 

_______________________

Valentine Gift Certificates available until Feb. 15, 2012 (Valid for 1 year)

Champagne, strawberries & chocolate will be served Feb 14th ONLY!

 
 
Appointments / Career

Location Map

Dear guest, please note this is our temporary website. Our final website is under construction and will be up in the near future. If you have any questions, or require additional information, please contact us at 905 266 1800.
 
 
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